Shipping policy

Shipping & delivery

Destinations and shipping charges We accept eligible orders for Germany, Austria, the United States, the United Kingdom, Canada, Australia and New Zealand. Availability depends on the product, selected variant and delivery address. The shipping methods and charges available for your order are shown at checkout before payment.

Physical products Our print-on-demand clothing is produced and shipped by Printful, our production partner. Production and transport are separate stages, and both contribute to the total delivery time.

As a general guide, Printful currently estimates standard production at 2–5 business days. Its general transport estimates are 1–8 business days for domestic shipments and 1–20 business days for international shipments. Domestic or international refers to the shipment's origin and destination, not simply to the location of our business in Germany. Add production time to transport time when considering these general ranges.

These are broad provider estimates, not guaranteed dates for every product or destination. The relevant delivery estimate depends on the item, its availability, the production location and the shipping method. Some orders take longer. Any specific estimate displayed for your selected product and destination gives more relevant guidance than the general ranges above. Choosing an express shipping option does not remove the production stage. Your statutory rights concerning delayed delivery remain unaffected.

Personalised orders After you place a personalised order, we handle your preview by email at contact@quickly-challenges.com. Please check all details carefully. Production begins only after you expressly approve the final preview. If we have not received your approval, production remains on hold. The preview and approval stage takes place before production and is additional to the general production and transport estimates above.

Digital downloads Standard digital downloads are delivered automatically by email after successful payment. No physical item is shipped. Receiving or downloading the files does not remove your statutory right of withdrawal. See our Returns, refunds and right of withdrawal policy for details.

Personalised files require individual preparation and are delivered separately; they are not standard automatic downloads.

International delivery Import requirements and any applicable duties or local charges depend on the destination and shipment. Review the information provided for your destination at checkout. If you need clarification about import charges before ordering, contact contact@quickly-challenges.com.

Delivery help If your order has not arrived within its indicated estimate, or you cannot access a digital download, email contact@quickly-challenges.com with your order number and a description of the problem.