Terms of service

Terms of sale

About FernivoDesigns FernivoDesigns is operated by Tom Gerling, sole trader, Ortwickerstraße 24b, 48683 Ahaus, Germany. You can contact us at contact@quickly-challenges.com. These terms concern purchases from our Shopify store.

Products, prices and payment Review the product description, selected options and order details before placing your order. For clothing, use the size guide for the specific garment. For digital products, check the included files, formats, dimensions, software requirements and permitted uses described in the listing.

The available payment methods, transaction currency and total payable are displayed at checkout. Product and delivery availability depend on the selected item and destination. Our Shipping & delivery policy explains the delivery arrangements.

FernivoDesigns applies the German small-business VAT exemption under section 19 of the German Value Added Tax Act (UStG). We do not charge German VAT on supplies covered by this exemption. Taxes, customs duties or other import charges may still apply in the destination country, as explained in our Shipping & delivery policy.

Personalised products Provide accurate personalisation details and only submit images or other material that you are entitled to have reproduced for your order. Previews are handled after ordering by email at contact@quickly-challenges.com. We begin production only after your express approval of the final preview. Production remains on hold without that approval. Approval does not waive your statutory rights concerning defects or a failure to supply what was agreed.

Digital products Standard download links are emailed automatically after successful payment. Personalised files are prepared and delivered separately. Digital products do not include a physical shipment. The permitted uses are those stated in the product listing; purchasing one product does not automatically grant rights to other products or files.

We do not ask you to waive your statutory withdrawal right for automatic digital downloads. Delivery or download alone does not remove that right.

Returns and statutory rights Our Returns, refunds and right of withdrawal policy explains how to withdraw, return physical goods or report a problem. Standard print-on-demand goods are not excluded from statutory withdrawal merely because they are printed after ordering. The policy separately explains genuinely personalised goods.

Nothing in these terms limits mandatory consumer rights, including rights concerning faulty, damaged or incorrectly supplied goods or digital content. To ask about an order or report a problem, contact contact@quickly-challenges.com.